Customers of Bangkok Bank continued to face technical glitches with their mobile banking software over the weekend. Users yesterday started voicing their concerns, reporting an lack of ability to achieve entry to their accounts. Instead of the familiar consumer interface, prospects were met with a picture of a woman courteously apologising for the disruption. This inconvenience triggered significant disruptions for purchasers who needed to execute monetary transfers or make payments over a typically busy weekend. Bangkok Bank, in a bid to placate their disgruntled clients, said…
“Begging your pardon, we’re facing a communication snag between our systems.”
Detailed clarification or an estimated timeline for the resolution, however, stays obscure.
The technical mishap blew up on social media, gathering appreciable momentum. The hashtag #bankcrashes grew to become a well-liked term on Twitter over the weekend. As of the day following the issue’s undeclared onset, connection errors remain a urgent criticism among many customers. Reports of malfunctioning ATMs have additionally surfaced, with some users claiming the issue had began a day prior, on Friday reported Pattaya News.
Offering not extra than guarantees of an investigation into the technical glitches and expressions of gratitude for the endurance from customers, representatives from Bangkok Bank made an official statement. The advisory concluded with an earnest apology for the inconvenience triggered but left questions concerning the cause and course of the problem unanswered.
Copy banking crashes and crises typically stir considerations, with the current demise of SVB witnessing a worldwide ripple impact, together with in Thailand. The Tourism Authority of Thailand, while maintaining a watchful eye on the potential long-term impact of SVB’s fallout, maintains that an immediate deceleration in long-haul markets is unlikely. Read extra HERE..